How To Fix Windows Installer Package Problem (.msi issue) – Solution 2


Solution 1:
How To Fix Windows Installer Package Problem. (Chrome Remote Desktop – DLL Issue)

“There is a problem with this Windows Installer package.
A DLL required for this install to complete could not be
run. Contact your support personnel or package vender.”


Original intro created by: Raven Design
Finished intro customised by: kingsley15 (myself)

Outro Music: The Passion HiFi – Friday
Other Music:

All rights reserved to the content creators and producers!

[Description last updated: 31/01/16]



  1. PLEASE NOTE: This may or may not work for you, because every .msi file/software is different. Just try my tutorial, if it doesn't help you out – I apologise.

  2. For those that this solution doesn't work, either copy and paste the msi installer in your C: drive and run it from there or convert it to exe with
    OR do this:
    This is how I solved the problem. I remembered a command about group policies. I held down the windows key plus the "R" key and opened the run dialog box. I typed "gpedit.msc" into the box (without the quotation marks). This opens a "Group Policy Editor". Under computer configuration (left pane) I expanded "administrative templates", then "windows components" and scrolled down to "Windows Installer". I clicked on "Windows Installer" and that expanded into the right pane. In the right pane I chose "Always Install with elevated privileges". After double-clicking that a new window popped up. I changed the setting from "not configured" to "enabled" and clicked "apply" and then "OK". Voila. Everything worked. The .msi file installed perfectly. I also made the exact same changes under "User Configuration". Same choices. Same clicks. Same changes. I did those first and nothing changed. Making the changes under "Computer Configuration" worked. That might work by itself. I didn't go back and make any more changes to see so you can try the changes under "Computer Configuration" first. If that works then that will suffice. If it doesn't… will have to change the settings under both tabs. Source:

  3. If it doesn't work for u, try this:

    go to cmd (open as administrator)

    then type: sfc /scannow

    and wait untill 100%

    ^for me it worked^


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